It seems a good number of calls we get day to day have a theme. One issue that is common that we see in the shop is a computer that won’t turn on. Today’s post is about computers that won’t power on. Now, if you press the power button on your computer and you see lights turn on this isn’t for you… call us and ask if that’s the case. These are things you should try if your laptop or desktop will not turn on when you press the power button. Here is a list of things to do when your computer doesn’t make that familiar hum and beep right when you need it the most:

• For Desktops: Try unplugging and plugging back in the power cable or strip from the back of the computer. I know this sounds dumb but you would feel even worse if we show up and plug it back in for you!

• Has the machine been recently moved? Check to make sure the power switch is set to on on the back of the power supply. Most are located at the top back of the case and looks like a regular on/off switch.

• Do you hear a buzzing noise or click when you press the power button? Most likely it’s the power supply. Most power supplies cost about $50 give or take and will set you back a half hour if you bring it to us, or an hour if we come to you. Since it doesn’t take long we offer to check out the computer and do some basic maintenance while we’re out.

• Make sure the wall socket works. Try another one. It’s unlikely but not impossible that the power strip or outlet just doesn’t work.

• There is sometimes a little light on the power supply to show it works, and you can see it on the back of the computer next to the power plug. If it doesn’t light up or flickers, power supply is the likely culprit.

• If someone tells you it’s components other than the power supply, be wary. For less than honest shops this is a way to make some money. It’s possible that the motherboard or other parts went bad, and we see this happen. However, the power supply must always be checked out first. We wouldn’t keep a tech with us if they tell you any different.

For laptops/notebooks:

• Is there a little light on the power supply (the brick that is between the laptop and the outlet)? Make sure it lights up when you have it plugged into the wall outlet. Try it unplugged from the laptop and just plugged into the wall. If the light goes away when you plug it back into the laptop there is a chance it’s the power supply. We can replace it for you without markup.

• Is the plug loose on the laptop itself? That plug is called the DC Jack on the computer, and if you look around online you may see lots of people have this problem. Some models are worse than others. If this is the case, there is nothing you can do but have it resoldered or replaced. And just like a dentist, don’t wait. We all pretend it’s not serious until it’s too late, but you’ll pay more for waiting to fix it. Standard DC jack repairs cost about $110-$130, but for serious damage it could be more. Don’t pull on the cord, that’s the best way to prevent this from happening.

• Pull out the battery and see if it turns on. If this is the case, call us.

There you go! We hope you have enjoyed this mini tutorial and feel free to call us if you need advice or help. We pride ourselves on taking care of you quickly with the service and respect you deserve. 503-616-2841